Front Desk Agent

Hilton Garden Inn Pittsburgh Downtown/Revel + Roost•Pittsburgh, PA

About The Position

The Hilton Garden Inn Pittsburgh Downtown is seeking a Front Desk Agent to welcome guests and provide outstanding guest service. The role includes answering telephones, making reservations, processing guest check-ins and checkouts, and answering general questions about the hotel and surrounding area. The property is locally owned and operated by Piatt Hotel Group, which describes opportunities for new responsibility, career advancement, and continuous learning for Team Members.

Requirements

  • Highly organized.
  • Strong oral and written communication skills.
  • Ability to work autonomously and sell effectively.
  • Outstanding people skills.
  • Trustworthy and results-driven.
  • Able to work in a fast-paced environment.
  • Available for all shifts, which may include nights, weekends, and/or holidays.

Responsibilities

  • Welcome guests and provide outstanding guest service.
  • Answer telephones and make reservations.
  • Process guest check-ins and checkouts.
  • Answer general questions about the hotel and surrounding area.

Benefits

  • 401(k) with match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid Time Off (PTO)
  • Paid holidays
  • Paid parking
  • Paid UFC GYM membership
  • Team Member travel discounts
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