Front Desk Agent

NFC Amenity Management • Boston, MA

13d

About The Position

The Front Desk Agent helps create a welcoming, home-like experience for residents through genuine, sincere, and appreciative service. The role requires working independently in a fast-paced environment, making eye contact, and interacting warmly with residents and guests. The position is part-time and pays $18 per hour at the time of the posting. Shifts are 3 p.m.–11 p.m. and 11 p.m.–7 a.m. Employees are expected to wear a supplied uniform.

Requirements

• Front desk experience.
• Hospitality skills.
• Outgoing personality.
• Teamwork ability.
• Ability to multitask.
• Flexibility.
• Attention to detail.
• Proactive approach.
• Must be legally authorized to work in the United States.

Responsibilities

• Communicate effectively with team members, property management, and residents or guests to support smooth operations and service.
• Follow property-specific procedures to receive and sign for deliveries and ensure they are delivered to residents efficiently.
• Facilitate contractor arrivals and departures, as well as visits from realtors and potential homebuyers or renters.
• Advise and remind residents and guests of applicable property rules and regulations.
• Follow property procedures for resident, guest, and vendor access.
• Promptly respond to and complete resident requests, phone calls, questions, and concerns.
• Wear the supplied uniform and interact with residents.

Benefits

• Weekly pay.
• Paid training.
• Employee discounts and benefits.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits for qualifying employees in applicable areas.
• Medical, dental, and vision coverage for qualifying employees in applicable areas.
• Paid time off accrued starting on the first day.
• Career-development training courses through NFC University.
• Short-term disability income for qualifying employees in applicable areas.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed