Front Desk Agent

LE Richelieu Hotel•New Orleans, LA

About The Position

As a Front Desk Agent at LRC2 Management, you will be the first point of contact for guests, providing customer service and assistance. You will greet guests, handle check-ins and check-outs, answer inquiries, and help ensure guests have a comfortable and enjoyable stay.

Requirements

  • Excellent communication and customer service skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Flexibility to work various shifts, including weekends and holidays.

Nice To Haves

  • Knowledge of hotel operations and software systems.

Responsibilities

  • Greet and check in and out guests in a friendly and efficient manner.
  • Answer phone calls and provide information to guests.
  • Assist guests with inquiries and requests, and resolve issues that arise.
  • Process payments and maintain accurate records.

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • $18 per hour
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