Front Desk Agent

Starwood Hotels•USA NY 1 Hotel Central Park, NY
•$33 - $44

About The Position

The Front Desk Agent is part of the Front Office team, which is central to hotel operations and provides guests with their first impression of the brand. The role ensures that each guest’s experience is relaxing and effortless from arrival through departure and throughout the stay. The position suits someone who enjoys meeting new people, providing service, and contributing to the growth of the brand.

Requirements

  • At least 1 year of similar work experience.
  • Experience in guest or customer service.
  • Ability to work as a team player.
  • Hard-working, able to multitask, and detail-oriented.
  • Flexible and willing to meet the demands of a 24-hour operation.

Nice To Haves

  • Ability to speak a secondary language.

Responsibilities

  • Help ensure guests have a relaxing and effortless experience at arrival, departure, and throughout their stay.
  • Provide welcoming, high-quality guest service as a member of the hotel’s front-of-house team.
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