Front Desk Agent

Marriott • Dallas, TX

6d

About The Position

Guest Experience Experts provide guests with a memorable and unique stay by delivering a wide range of services throughout their visit. They take initiative, move freely within their workspace, and address operational needs, guest requests, reports, and opportunities to share highlights of the local area. They help make transactions part of the guest experience.

The role requires creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and maintaining a professional uniform, appearance, and communication. Guest Experience Experts may perform other reasonable job duties as requested.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Guide guests through their stay by delivering a wide range of services.
• Process operational needs and address guest requests.
• Complete reports.
• Share highlights of the local area with guests.
• Create a safe workplace and follow company policies and procedures.
• Maintain confidentiality, protect company assets, and uphold quality standards.
• Maintain a professional uniform, personal appearance, and communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED