Part-Time Front Desk Agent (PM Shift)

Desert Hospitality Management, LLC•Tucson, AZ

About The Position

The Front Desk Agent provides high-quality service to hotel guests in an attentive, courteous, and efficient manner. The role includes checking guests in and out, maintaining a welcoming attitude, responding proficiently to service questions and requests, and collecting payment for services rendered during a guest’s stay. This is a part-time position on the PM shift.

Requirements

High school diploma or equivalent.
Strong computer skills.
Financial knowledge.
Valid driver’s license for the appropriate state and a motor vehicle record in good standing.
Ability to communicate information and ideas clearly, orally and in writing.
Ability to work effectively in stressful, high-pressure situations.
Ability to quickly and accurately evaluate and select among alternative courses of action.
Ability to anticipate, prevent, identify, and resolve workplace problems.
Effective listening skills and ability to understand and clarify concerns raised by team members and guests.
Ability to assimilate information and data from disparate sources and adjust or modify it to meet particular needs.
Ability to prioritize departmental functions to meet due dates and deadlines.
Ability to understand and work with financial information and data, and perform basic arithmetic.
Ability to stand throughout the entire shift.
Ability to exert up to 30 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.