Front Desk Administrator
About The Position
Join Our Team at ProMotion Physical Therapy. We are currently seeking a Front Desk Administrator for our full-time outpatient position in Greensboro, GA. Our practice has been dedicated to providing exceptional physical therapy services since 2005, focusing on compassionate patient care and fostering a supportive community. We are a therapist-owned and operated outpatient practice dedicated to delivering personalized and skilled physical therapy services. Our cohesive team of dedicated professionals is committed to supporting each other and our mission to care for our patients and the community. As a Front Desk Administrator, you will play a pivotal role in our practice, assisting therapists and assistants with various tasks including greeting patients warmly, handling check-ins/outs, collecting co-pays, and managing appointment schedules. You will also facilitate new therapy referrals, coordinate with staff and agencies, and ensure timely care for new patients. Additionally, you will maintain staff productivity by efficiently allocating visits and serving as a liaison with administrators. This is an entry-level career opportunity in an outpatient setting.
Requirements
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organization and adaptability to handle diverse tasks, stress, and deadlines
- Excellent interpersonal, communication, and customer service skills
- Detail-oriented nature with proficient typing skills (at least 50wpm)
- High school graduate
- 1-2 years of front office experience
- Self-motivated team player with proactive work attitude, requiring minimal supervision
Nice To Haves
- Some college or healthcare technical schooling preferred
- Previous exposure in a healthcare setting is advantageous
Responsibilities
- Greet patients warmly
- Handle check-ins/outs
- Collect co-pays
- Manage appointment schedules
- Facilitate new therapy referrals
- Coordinate with staff and agencies
- Ensure timely care for new patients
- Maintain staff productivity by efficiently allocating visits
- Serve as a liaison with administrators
Benefits
- Medical/Dental/Vision insurance
- 401K with 50% employer match up to 6% per check
- Paid holidays and time off
- Full-time benefit options starting at 30 hours per week
- Company-paid employee life insurance
- Voluntary life insurance options
- Short and long-term disability options
- Employee assistance program (including mental health services)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
