Physical therapy office Front Desk Administrator

Rebound Rehabilitation • Jacksonville, FL

1d • $15 - $18 • Onsite

About The Position

Join Rebound Rehabilitation as a Front Desk Administrator at its physical therapy office in Orange Park, Florida. You will welcome patients and help ensure a smooth patient experience while supporting a team of healthcare professionals. The role includes front-office administration, appointment scheduling, patient record maintenance, insurance verification, payment collection, and coordination with therapists.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Proficiency in office software and electronic medical records (EMR).
• Ability to multitask and manage time effectively in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Positive attitude and a passion for helping others.
• Ability to work flexible hours as needed.

Nice To Haves

• Experience in a medical office.
• Experience with insurance billing and coding.

Responsibilities

• Greet and check in patients in a warm and friendly manner.
• Manage phone calls, schedule appointments, and respond to patient inquiries.
• Maintain patient records and ensure accurate data entry.
• Process insurance verifications and collect payments.
• Coordinate with therapists to optimize patient flow and scheduling.
• Assist with administrative tasks, including filing and inventory management.
• Maintain a clean and organized front office environment.
• Provide exceptional customer service to enhance patient satisfaction.

Benefits

• Accidental insurance
• Disability insurance
• Performance-based bonus
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED