Front Desk Administrator

TEKsystems•Denver, CO

8d•$20 - $23•Onsite

About The Position

A busy and growing specialty healthcare clinic is seeking a Front Desk Administrative Assistant to join their team. This is a high-visibility role as you’ll be the first point of contact for patients and play a key part in ensuring a smooth, positive experience from check-in to check-out. This is a fast-paced clinic environment, ideal for someone who thrives in multitasking and enjoys working directly with patients.

Requirements

1+ year of healthcare front desk or administrative experience (medical, dental, etc.)
Experience working with EMR systems (Epic preferred)
Strong customer service and communication skills
Ability to work in a fast-paced, multitasking environment
Comfortable handling multi-line phone systems
Strong attention to detail and critical thinking skills
High School Diploma required

Nice To Haves

Experience with Epic
Bilingual
Additional customer service or clerical experience

Responsibilities

Greet and assist patients and visitors in a friendly, professional manner
Verify insurance and referral information prior to appointments
Ensure accurate and complete patient registration
Manage and maintain provider schedules, including confirming and rescheduling appointments
Answer phones, triage calls, and relay messages to staff and providers
Assist with urgent medication refill and medical records requests
Post payments, collect co-pays, and maintain balanced daily batches
Support scheduling for multiple providers (physicians and mid-levels)