Front Desk Administrator (@properties)

Compass•Chicago, IL

6d•Onsite

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. This is a full-time, in-office role based out of our @properties office in Chicago, IL (Bucktown). As a Front Desk Administrator, you will operate a multiline telephone system, greet visitors, and support office staff.

Requirements

1-2 years of related experience
High school diploma or GED

Nice To Haves

Real estate experience a plus

Responsibilities

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
Answers questions about the organization and provides callers with address, directions, and other information as necessary
Perform basic searches, updates and audits in the Multiple Listing Service (MLS)
Work on specific projects assigned weekly, monthly and quarterly.
Create recruiting packets, listing/buyer packets, and update form drawers
Create and maintain schedules
Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directing agents to appropriate department when needed
Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
Performs other clerical duties as needed, maintaining files, photocopying, scanning and collating
Order office and kitchen supplies
Performs daily cleaning duties throughout office, including kitchen and bathrooms
Restocking supplies throughout the office and taking weekly inventory
Other duties and projects as assigned

Benefits

Participation in our incentive programs (which may include eligible cash, equity, or commissions)
Paid vacation, holidays, sick time, parental leave, and recharge leave
Medical, tele-health, dental and vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life and disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance