Front Desk Administrator/Reconciliation Clerk
About The Position
The Front Desk Administrator/Reconciliation Clerk provides front-office reception and administrative support while performing clerical accounting and driver-reconciliation functions. The role serves as a primary point of contact for visitors and incoming calls, prepares invoices and other documentation, maintains records, and supports general office organization. Reconciliation work includes reviewing driver paperwork and loads, verifying supporting documents, recording information in spreadsheets and systems, identifying discrepancies, and communicating with drivers to resolve missing or incorrect information. The position works Tuesday through Friday from 9:30 a.m. to 8:00 p.m., with a 30-minute unpaid lunch, for 40 hours per week.
Requirements
- Associate degree or relevant experience.
- One to two years of administrative experience, preferably in reception, accounting, customer service, or banking.
- Knowledge of basic accounting principles.
- Computer literacy, including email, internet, database inquiry and updating, and spreadsheet software.
- Ability to communicate clearly and effectively verbally.
- Ability to write customer correspondence.
- Experience setting up and organizing file systems and using office equipment.
Responsibilities
- Serve as the primary point of contact at the front desk and assist guests and visitors.
- Answer and direct incoming calls and respond to general inquiries.
- Create sample invoices, sales invoices, and other requested documentation.
- Perform data entry and maintain accurate electronic and paper records.
- Assist with filing, correspondence, and general office organization.
- Provide administrative support and complete other duties as assigned based on business needs.
- Reconcile satellite driver paperwork and driver loads daily.
- Review driver paperwork for completeness and accuracy and identify variances or discrepancies.
- Verify supporting documentation, including back-door sheets, route summaries, and DEX information as applicable.
- Enter reconciliation information into the appropriate spreadsheets and systems.
- Organize, maintain, and file completed driver paperwork and reconciliation records.
- Communicate with drivers regarding paperwork, discrepancies, or information needed to complete reconciliation.
- Assist with corrections to invoices, payments, pricing, or other reconciliation items as needed.
- Complete other reconciliation or administrative tasks as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
