Front Desk Administration

Rodeo Dental & Orthodontics • Glendale, AZ

30d • Hybrid

About The Position

This role is for a Front Desk Administrator at Rodeo Dental, focusing on patient engagement and administrative tasks within a dental practice. The position requires a "BIG personality" to engage and entertain patients, handle phone calls, collect patient information, manage payments, and schedule appointments. The role also involves supporting the team with daily housekeeping and other assigned duties. Rodeo Dental is a certified B Corporation committed to social and environmental performance.

Requirements

• Bilingual (Spanish) is required
• Ability to travel up to 25% of the time
• Active, valid Driver’s License (if using personal vehicle for work)
• Ability to lift up to 15 lbs

Nice To Haves

• Previous dental experience is preferred
• Dental practice management software (Open Dental/Dentrix) experience helpful

Responsibilities

• Engage and entertain patients
• Answer incoming phone calls
• Place outgoing confirmation calls
• Educate patients and community through outreach efforts
• Collect patient information to verify insurance eligibility
• Ensure patient payments are collected at time of service
• Input data to create insurance claims
• Gather patient health history
• Schedule appointments
• Gather data to obtain pre-authorizations for treatment
• Support the team
• Perform daily housekeeping (shared with other staff)
• Perform all other duties as assigned

Benefits

• Growth and advancement opportunities in specialty dentistry business lines (orthodontics, oral surgery) and leadership roles
• PTO
• Company-paid Life Insurance
• Medical
• Dental
• Vision
• Health Saving Account
• Supplement Life Insurance for you or your dependents
• 401(k)
• Accident insurance
• Critical Illness insurance
• Identity Protection
• Team Member Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed