Front Desk Administration

Housing Assistance•Dennis, MA

1d•$23 - $25•Onsite

About The Position

To oversee and complete daily reception area duties of One Lave Lane Shelter. While supporting the Program Director and Operations Director, maintain an organized and efficient work environment. Ensure seamless delivery of quality services that are compliant with agency standards and contractual requirements. As with all shelter staff the administrative/support worker is responsible for the development of trusting, supportive and respectful relationships with clients and maintaining a safe and secure work environment.

Requirements

HS Diploma or equivalency
Valid MA Driver's License
Administrative support experience
Knowledge of operating standard office equipment
Proficiency in MS Word and MS outlook
Excellent communications skills both written and verbal
Strong organizational skills with ability to multitask
Detailed oriented and comfortable working in a fast-paced environment

Nice To Haves

Previous experience in homeless shelter environment or human service field
Ability to work effectively with diverse groups of people

Responsibilities

General office duties
Operate standard office equipment
Monitor guests as they arrive or leave the property. Ensure all guests sign out when they leave and sign in upon return. Check badges upon each return.
Issue badges for all guests 14 years old and up
Answer phone and direct calls to appropriate staff
Assist with the coordination of guest transportation
Maintain reception area ensuring the area is tidy and organized at all times
Clerical duties as assigned by Operations Director
Direct outside agencies or vendors to appropriate locations or staff
Assist other team members as required by supervisor
Completion of any required paperwork and documentation for above functions
Other duties as assigned by Operations Director