Front Desk Admin

DYADlaw.Vista, CA
Onsite

About The Position

The DYADlaw Receptionist will be a passionate advocate for Immigration and Immigrant Rights. This position will require Spanish- and English-speaking and writing skills, and will be responsible for direct service to our Spanish-speaking clients, as well as other administrative duties.

Requirements

  • Excellent verbal and written communication skills in Spanish
  • Excellent interpersonal and customer service skills in Spanish
  • Proficient with Microsoft Office, Google Workspace, and related software
  • Excellent organizational skills and attention to detail
  • Basic understanding of clerical procedures and systems, such as recording, keeping, and filing
  • Ability to work independently
  • Associate's degree required in a related field
  • 1-3 years of experience in a similar role
  • Must be able to work full-time, in-office (Vista, CA).

Responsibilities

  • Answering phones and asking questions to get to the root of the problem
  • Responds to and resolves client inquiries and questions
  • Task management, tracking deadlines
  • Following written instructions and checklists
  • Managing the lobby & conference room
  • Copying, scanning, and filing (physical and electronic filing)
  • Data entry using common web-based formats
  • Works with and coordinates efforts with other in-office staff
  • Responds to and resolves client inquiries and questions
  • Assist with and confirm in-person client appointments (as needed)
  • Performs other related duties as assigned
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