Front Desk
HealthCARE Express•North Little Rock, AR
•Onsite
About The Position
This position serves as the front line of our clinics and plays a major role in both patient experience and daily clinic operations. We're looking for someone who can stay organized in a fast-paced environment while maintaining a positive and professional attitude.
Requirements
- Strong communication skills
- Excellent customer service
- Attention to detail
- Ability to multitask in a busy clinical setting
- Basic computer knowledge
- Familiarity with medical office operations are helpful.
Responsibilities
- Greeting patients and assisting with check-in procedures
- Verifying patient information and insurance details
- Answering incoming phone calls in a courteous and timely manner
- Scanning and maintaining patient documentation accurately
- Processing payments and maintaining patient account records
- Keeping clinic forms stocked and organized
- Addressing patient questions or concerns professionally
- Protecting patient confidentiality and following HIPAA guidelines
- Working closely with providers and fellow team members
- Assisting with cross-training and helping where needed throughout the clinic
- This role may occasionally require helping outside the normal scope of duties to support clinic operations and patient care.
Benefits
- Health Insurance
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Accident Insurance
- Critical Illness coverage
- Benefit Time Off
- Bereavement Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
