Front Counter Sales Representative

Kal Tire•Coquitlam, BC

8d•Onsite

About The Position

We are looking for a Front-Counter Sales Representative who will strive to create a welcoming environment for our customers and respond to inquiries. This role involves providing service quotes, processing sales transactions, and acting as a product and service expert.

Requirements

Strong communication skills and a willingness to learn to enhance customer interactions.
Passion for the automotive industry to build rapport and promote product knowledge.
Effective resolution of customer concerns to ensure satisfaction.
Interested in the automotive industry and like working within a high-energy, fast-paced team environment.
Exceptional customer service skills.
Demonstrated understanding of the automotive/ related industry and an aptitude for learning product knowledge.
Familiarity with consumer behavior principles.
Effective problem-solving, planning, and organizing skills.
Active throughout your day and have no problem lifting 30-50 lb. tires around as needed.
Always safety conscious, wear your required PPE and follow safe work protocols as instructed.
Legally eligible to work for any Canadian employers.

Nice To Haves

2 years of experience in customer service, counter, or inside sales roles.

Responsibilities

Provide outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
Answer incoming calls while handling customers' inquiries, concerns, or questions.
Provide product knowledge and information to customers in a confident and friendly manner.
Provide detailed pricing terms and prepare and present customer quotes.
Enter appointments and orders into POS/internal systems with efficient and detail-orientated data entry skills.
Be cross-trained for increased versatility and team contribution.