Friendly Visiting Program Coordinator (Grundy County)

Catholic Charities, Diocese of Joliet • Crest Hill, IL

8d

About The Position

Catholic Charities, Diocese of Joliet is hiring a full-time Friendly Visiting Program Coordinator for Grundy County. The role develops and implements strategies to recruit volunteers and clients, builds community partnerships, and manages volunteer onboarding, training, support, and recognition. The coordinator matches volunteers with clients, maintains program records, represents the agency in the community, gathers feedback, and tracks and reports program outcomes. The position also evaluates program effectiveness and ensures compliance with funder and agency policies.

The position is 35 hours per week and pays $24.50 per hour. The employer describes its benefits as including 43 paid days off per year, medical benefits, and an employer-sponsored 403(b) plan with employer contributions.

Requirements

• High school diploma or equivalent required.
• Ability to engage effectively with individuals and families from diverse cultural backgrounds, family systems, and socioeconomic contexts using a strengths-based and culturally responsive approach.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Teams.
• Strong verbal and written communication skills.
• Successful background clearance and other required testing.
• Adhere to the Agency’s Code of Ethics and conduct responsibilities according to the standards outlined in the Employee Handbook.
• Valid driver’s license, reliable transportation, and proof of liability insurance.
• Ability to work independently and efficiently manage time and resources.

Nice To Haves

• Bachelor’s degree preferred.
• Minimum of one year of experience in similar or related work preferred.
• Prior volunteer management experience preferred.
• Experience working with older adults or persons with disabilities preferred.

Responsibilities

• Develop and implement strategies to recruit a diverse pool of volunteers and clients.
• Conduct outreach through community events and partnerships.
• Manage volunteer onboarding, including applications, interviews, background checks, and orientation.
• Design and deliver training sessions to prepare volunteers for their roles.
• Provide ongoing support, supervision, and recognition to volunteers.
• Address volunteer concerns and resolve conflicts as needed.
• Match volunteers with appropriate clients based on skills and interests.
• Maintain accurate volunteer records, schedules, and hours in a database.
• Represent the agency at volunteer fairs, community events, and networking opportunities.
• Plan and implement volunteer appreciation events and recognition initiatives.
• Gather volunteer feedback to improve the program and enhance satisfaction.
• Promote a positive and inclusive volunteer culture.
• Track and report volunteer metrics and impact to leadership and funders.
• Evaluate program effectiveness and recommend improvements.
• Ensure compliance with funder and agency policies.
• Perform other duties as assigned within the guidelines of the position.

Benefits

• 43 paid days off per year: 14 holidays, 15 vacation days, 5 paid leave days, and 9 sick days.
• Medical, dental, and vision health insurance.
• Flexible Spending Account.
• Short-term disability insurance.
• Long-term disability insurance (employee-paid optional).
• Life and AD&D insurance.
• 403(b) retirement plan with employer contributions.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED