Fresh Foods Department Manager

WinCo Foods•Orem, UT

About The Position

The Fresh Foods Department Manager directs and controls department operations, including food displays, back rooms, and production areas. The role supervises department personnel, orders merchandise, and ensures customer service, product quality, freshness, and selection. The manager coordinates operations to control costs, meet labor targets, maintain projected profit margins, and meet or exceed sales goals. The manager also oversees inventory, product handling and preparation, records, promotional displays, cost and quality controls, and compliance with relevant food safety requirements and regulations. The position requires frequent physical activity, including handling products and operating department equipment.

Requirements

High school diploma or equivalent.
Food Handlers Certification, as required by state law.
Leadership skills in communication, interpersonal relations, people management, customer relations, employee relations, analysis, order planning, judgment, and responding to business activity.
Ability to conduct visual inspections and read reports and computer screens.
Ability to perform safe, quick movements and operate related equipment with manual dexterity and hand-eye coordination.
Ability to perform basic arithmetic and compute weights and measures.
Ability to perform supervisory duties such as interviewing, scheduling, hiring, counseling, training, and disciplining.
Ability to reach, lift, and maneuver objects of varying dimensions and weights up to 50 pounds frequently.
Ability to perform repetitive arm movements for slicing, cutting, and preparing products for display.
Ability to stand for long periods, walk and move rapidly, and bend, twist, and turn frequently.
Ability to work around machinery that emits heat and in cold conditions.
Mental alertness when working around potential hazards, procedures, equipment such as knives, and work aids.
Ability to learn product taste, content, and perishability, as well as safety and sanitation procedures and department policies.
Ability to understand state and federal regulations, including detailed knowledge of COOL legislation as it relates to seafood.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Supervise employees by motivating and training them, participating in hiring, monitoring performance, recommending personnel actions, scheduling staff, and maintaining a safe and secure work environment.
Maintain and encourage fast, friendly, courteous customer service; handle customer relations and use suggestive selling and other sales techniques.
Meet sales and gross margin objectives through promotional and seasonal displays, cost and quality control, shrink prevention, and expense control.
Order, check, receive, and control inventory to ensure adequate product quantity, quality, and freshness; prevent the sale of outdated products and take periodic inventories.
Compute gross profit, process administrative paperwork, maintain accurate department records, prepare and cook food items, and announce in-store advertisements over the intercom.
Organize and maintain required records, including COOL records.
Reconcile invoice pricing totals with retail pricing guides, scale files, and case tags, and notify the manager of discrepancies.
Maintain current product information books and knowledge of products, including species, storage and handling, cooking, and preparation techniques.
Meet labor targets and ensure appropriate department coverage for lunches and breaks.
Perform all duties with honesty and integrity and carry out other duties as assigned or needed.