Fresh Foods Department Manager

WinCo Foods•Orem, UT

About The Position

The Fresh Foods Department Manager directs and controls the operation of the Fresh Foods Department, including food displays, back-room and production areas. The manager supervises department personnel, orders merchandise, and ensures customer service and product quality, freshness, and selection. The role coordinates department operations to control costs, meet labor targets, maintain projected profit margins, and meet or exceed sales goals. The manager also maintains department records, including COOL records, reconciles invoice pricing, and maintains current product information. The position requires knowledge of products, including species, storage and handling, and cooking and preparation techniques. Employees must follow Company policies and applicable laws.

Requirements

High school diploma or equivalent.
Food Handlers Certification, as required by state law.
Leadership skills in communication, interpersonal relations, people management, customer and employee relations, analysis, planning orders, judgment, and responding to business activity.
Ability to conduct visual inspections and read reports and computer screens.
Ability to make safe, quick movements and operate related equipment with manual dexterity and hand-eye coordination.
Ability to perform basic arithmetic and compute weights and measures.
Supervisory skills, including interviewing, scheduling, hiring, counseling, training, and disciplining.
Ability to reach, lift, and maneuver objects of varying dimensions and weights up to 50 pounds frequently.
Ability to perform repetitive arm movements for slicing, cutting, and preparing products for display.
Ability to stand for long periods, walk and move rapidly, and bend, twist, and turn frequently.
Ability to work around machinery emitting heat or in cold conditions.
Mental alertness when performing duties involving potential hazards related to procedures, equipment, and work aids.
Ability to learn product taste, content, and perishability, as well as safety and sanitation procedures and department policies.
Ability to understand state and federal regulations, including detailed knowledge of COOL legislation as it relates to seafood.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Supervise employees by motivating and training them, participating in hiring, monitoring performance, recommending personnel actions, scheduling to meet coverage and service needs, and maintaining a safe and secure work environment.
Maintain and encourage fast, friendly, and courteous customer service.
Perform customer relations duties and use suggestive selling and other sales techniques.
Meet departmental sales and gross margin objectives through promotional and seasonal displays, cost and quality control, shrink prevention, and expense control.
Ensure adequate product quantity, quality, and freshness by ordering, checking, receiving, and controlling inventory; preventing the sale of outdated products; and taking periodic inventories.
Compute gross profit, process administrative paperwork, maintain accurate department records, prepare and cook food items, and announce in-store advertisements over the intercom.
Organize and maintain required records, including COOL records.
Reconcile invoice pricing totals with retail pricing guides, scale files, and case tags, and notify the manager of discrepancies.
Maintain current product information books and knowledge of products, including species, storage and handling, and cooking and preparation techniques.
Perform all duties with honesty and integrity.
Meet targeted labor goals and ensure appropriate department coverage for lunches and breaks.
Perform other duties as assigned or needed.