Fresh Foods Clerk

WinCo Foods•Oklahoma City, OK

7d•Onsite

About The Position

Assist customers by providing over-the-counter and general customer service throughout the Fresh Foods department. Operate and maintain fresh food production areas, including Deli, Seafood, and Pizza; prepare those areas for sales; fry food; operate a rotisserie oven; and prepare ready-to-bake and baked pizzas. Receive inventory, verify ordered products, and stock designated areas. Provide friendly, courteous service to internal and external customers. The position generally involves 6–8 hour shifts scheduled between 5:00 a.m. and 10:00 p.m. The department operates 24/7, and varied shifts, including nights, weekends, and holidays, may be required. The role includes preparing and displaying products, following recipes and food-safety procedures, inspecting product quality and freshness, maintaining equipment and sanitary conditions, and completing required records. Employees must comply with company policies and applicable laws. Responsibilities and qualifications may vary.

Requirements

Must be at least 16 years old.
Food Handlers Certification as required by state law.
Able to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Able to communicate effectively with customers to receive orders and provide customer service.
Able to conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on required forms.
Able to perform basic arithmetic and compute weights and measures.
Able to remain mentally alert while working around potential hazards, equipment, and work aids, including knives.
Able to complete training and meet minimum productivity and accuracy standards.
Able to wear required hair nets, beard nets, gloves, and other personal protective equipment.
Able to use cleaning chemicals and handle related food products.
Able to stand, walk, and move rapidly for extended periods.
Able to frequently bend, stoop, twist, turn, and reach over counters and in tight areas.
Able to occasionally lift up to 50 pounds and reach, push, and pull racks.
Able to handle refrigerated goods at temperatures from -20°F to 28°F.
Able to work around machinery that emits heat, including a 400°F rotisserie and 325°F hot shortening.
Able to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly, enthusiastic customer-service environment.
Take customer orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food-safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare display cases by arranging products in fresh pans, rotating and replenishing products, and filling cases.
Place required signage on products, including pricing, descriptions, code dates, and COOL information.
Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, hand-washing dishes, and cleaning parts with sanitizing solution.
Maintain clean and sanitary department areas, including parts, tables, wrapping stations, floors, coolers, and glass display counters; take trash and paper to the appropriate balers.
Receive inventory, verify ordered products and receipts, stock products, and handle orders.
Follow sanitary guidelines and complete associated records.
Follow food-safety procedures and requirements.
Perform other duties as assigned or needed.