Fresh Foods Clerk

WinCo Foods•Eagle, ID

About The Position

Assist customers by providing over-the-counter and customer service throughout the Fresh Foods department. Operate and maintain fresh food production areas, including Deli, Seafood, and Pizza; prepare areas for sales; fry food; operate the rotisserie oven; and prepare ready-to-bake and baked pizzas. Receive inventory, verify ordered products, and stock designated areas. Consistently provide friendly, courteous service to internal and external customers, and perform other related work. Shifts are generally 6–8 hours between 5:00 am and 10:00 pm. The role requires following recipes, food safety procedures, and specified cooking times; maintaining product quality, freshness, display, and accurate labeling; cleaning and maintaining department equipment and work areas; and completing required production and sanitation records. Employees must follow company policies and applicable laws. Responsibilities, duties, and qualifications may vary.

Requirements

  • Be at least 16 years of age.
  • Hold a Food Handlers Certification where required by state law.
  • Work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
  • Communicate effectively with customers to receive orders and perform customer-relations duties.
  • Conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on appropriate forms.
  • Perform basic arithmetic and compute weights and measures.
  • Maintain mental alertness while performing duties involving potential hazards, equipment, and work aides.
  • Complete the training course and meet minimum productivity and accuracy time standards.
  • Wear a hair net, beard net, gloves, and other required personal protective equipment.
  • Use cleaning chemicals and handle related food products.
  • Stand, walk, and move rapidly for extended periods; frequently bend, stoop, twist, turn, and reach over counters and in tight areas.
  • Lift up to 50 pounds occasionally and reach, push, and pull racks.
  • Handle refrigerated goods at temperatures from -20°F to 28°F and work around machinery emitting heat, including a 400°F rotisserie and 325°F hot shortening.

Responsibilities

  • Welcome, engage, serve, and thank customers while maintaining a friendly, enthusiastic customer-service atmosphere.
  • Take orders, answer questions, and perform suggestive selling.
  • Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
  • Prepare production items according to recipes, food safety procedures, and specified cooking times.
  • Handle frozen products and inspect products for quality and freshness.
  • Prepare display cases by placing products in fresh pans, rotating and returning products, and filling displays.
  • Place required signage on products, including pricing, descriptions, code dating, and COOL information.
  • Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, hand-washing dishes, and sanitizing parts.
  • Maintain a clean and sanitary department, including work surfaces, floors, coolers, and glass display counters; dispose of trash and paper in appropriate balers.
  • Receive inventory, verify received products and orders, and stock products.
  • Follow sanitary guidelines and complete associated records.
  • Follow food safety procedures and requirements.
  • Perform other duties as assigned or needed.
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