Fresh Foods Clerk

WinCo Foods•Garland, TX

About The Position

The Fresh Foods Clerk assists customers with over-the-counter service and customer support throughout the Fresh Foods department. The role operates and maintains fresh food production areas, including Deli, Seafood, and Pizza; prepares areas for sale; fries food; operates a rotisserie oven; and prepares ready-to-bake and baked pizzas. The clerk receives inventory, verifies ordered products, and stocks designated areas while providing friendly, courteous service to internal and external customers. Shifts are generally 6–8 hours and fall between 5:00 a.m. and 10:00 p.m. The position includes preparing and displaying fresh foods, following recipes and food-safety procedures, inspecting products for quality and freshness, maintaining accurate product signage and production records, and cleaning and sanitizing department equipment and work areas. Employees may work varied shifts in a 24/7 operation, including nights, weekends, and holidays, and must meet physical and safety requirements related to food handling, equipment, and the work environment.

Requirements

Be at least 16 years of age.
Hold a Food Handlers Certification where required by state law.
Be able to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Communicate effectively with customers to receive orders and provide customer service.
Conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on the proper forms.
Perform basic arithmetic and compute weights and measures.
Maintain mental alertness while performing procedures involving potential hazards, equipment, and work aids.
Complete the training course and meet minimum productivity and accuracy standards.
Wear hair nets, beard nets, gloves, and other required personal protective equipment.
Use cleaning chemicals and handle related food products.
Stand, walk, and move rapidly for extended periods; frequently bend, stoop, twist, turn, and reach over counters and in tight areas.
Lift up to 50 pounds occasionally and reach, push, and pull racks.
Handle refrigerated goods at temperatures from -20°F to 28°F and work around heat-emitting machinery, including a 400°F rotisserie and 325°F hot shortening.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly and enthusiastic customer-service atmosphere.
Take orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food-safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare fresh-food cases by arranging products in pans, rotating and replenishing product, and returning product as needed.
Label products with required pricing, descriptions, code dates, and Country of Origin Labeling (COOL) information.
Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, hand-washing dishes, and sanitizing appropriate parts.
Maintain a clean and sanitary department, including work surfaces, wrapping stations, floors, coolers, display counters, and waste and recycling areas.
Receive inventory, verify ordered products and deliveries, stock products, and place orders.
Follow sanitary and food-safety procedures and complete associated records.
Perform other duties as assigned or needed.