French Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group

7d•Onsite

About The Position

Mercier Consultancy Group is seeking a French Speaking Rent-a-Car Consultant to work in Sofia, Bulgaria. This role is within the dynamic tourism industry and is ideal for a customer-oriented professional looking to build a long-term career in a vibrant, international environment. The position offers the chance to enjoy the diverse culture and professional growth available through jobs in Bulgaria.

Requirements

Native or fluent French (spoken and written) is mandatory for this role.
Valid EU passport (mandatory) to facilitate your transition to our office in Sofia.
Strong proficiency in English to ensure seamless communication within our international consultancy environment.
A proactive, problem-solving mindset and the ability to thrive in a fast-paced tourism-driven team.
Excellent interpersonal skills and a genuine passion for travel and client satisfaction.

Nice To Haves

Previous experience in customer service, hospitality, or the tourism industry is highly regarded.

Responsibilities

Provide world-class customer service to international clients booking vehicle rentals within the tourism sector.
Manage reservation inquiries, modifications, and cancellations with high precision in the French language.
Offer expert travel advice and vehicle recommendations to enhance the tourist experience for our French-speaking clientele.
Resolve complex issues regarding vehicle availability and rental agreements in a professional, empathetic manner.
Maintain high levels of customer satisfaction, contributing to the strong reputation of our travel industry partners.
Navigate multiple digital platforms to ensure seamless processing of bookings and administrative accuracy.
Collaborate with international teams to optimize travel service delivery and internal communication workflows.