Freight Pay & Claims Coordinator - Beachwood, OH
About The Position
Transportation's Freight Pay & Claims Coordinator is responsible for auditing, processing, and reconciling freight invoices and managing transportation-related claims for a liquid chemical manufacturing and distribution company serving the construction industry. This role ensures accurate freight payment, cost control, contract compliance, and timely resolution of carrier claims involving bulk liquid shipments (tank trucks, ISO tanks, totes, and drums). This role will report to the Senior Manager, Transportation. This role will be part of the team supporting all bulk and LTL transportation planning for inbound and outbound goods movement.
Requirements
- Minimum 2–5 years of experience in freight audit, transportation, logistics, or accounts payable.
- Experience with ERP systems (e.g., SAP ERP) and Transportation Management Systems (TMS).
- Strong Excel skills and experience with Power BI
- Familiarity with freight terms (FOB, CIF, fuel surcharge structures, etc.)
- High attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Effective communication with carriers, plant personnel, customer service, and accounting.
- Ability to manage multiple claims and invoices in a fast-paced environment.
- Knowledge of bulk tanker operations and construction jobsite delivery challenges.
Nice To Haves
- Associate or bachelor’s degree in Supply Chain, Logistics, Business, Accounting, or related field preferred.
- Experience in bulk liquid chemical transportation preferred.
- Experience supporting construction industry distribution is a plus.
Responsibilities
- Audit and validate carrier freight invoices against contracts, rate agreements, bills of lading, and delivery documentation.
- Verify accessorial charges (demurrage, detention, layover, pump charges, hazmat fees, fuel surcharges).
- Identify discrepancies and coordinate resolution with carriers and internal logistics team.
- Process approved invoices in ERP/TMS systems and ensure timely payment.
- Reconcile freight accruals and assist accounting with month-end close.
- Investigate and process freight-related claims including: Product loss or contamination (bulk liquid chemicals), Damaged totes, drums, or tankers, Shortages/overages, Delivery delays or service failures.
- Coordinate documentation (BOLs, PODs, photos, inspection reports, COAs).
- File claims with carriers in accordance with contractual and regulatory requirements.
- Track claim status and ensure timely recovery of funds.
- Maintain freight rate tables and carrier agreements.
- Monitor carrier performance metrics (on-time delivery, claims ratio, cost variances).
- Assist in freight bid preparation and rate comparisons.
- Support contract compliance, especially related to hazardous materials transportation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
