Assistant Store Manager - Beachwood Place, Beachwood, OH

DTLR, Inc.•Beachwood, OH
•$15 - $17•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, training and development, human resources management, and delivering outstanding customer service. The position has a standard work week not to exceed 40 hours and requires a flexible schedule that may include days, nights, weekends, and holidays. The employee may need to work in multiple stores within the assigned district.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
  • Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Professionalism in all situations.
  • Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
  • Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
  • Ability to execute directives precisely and consistently.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.

Responsibilities

  • Support the overall quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to build commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist the Store Manager with annual performance evaluations and provide feedback.
  • Assist with expense management and develop strategies to help the store meet budget expectations.
  • Monitor and identify issues related to loss or inventory inconsistencies, helping the store meet shrink goals at or below the company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold customer service standards and provide customers with a friendly environment and outstanding service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunity if guidelines or criteria are met.
  • Company 401(k) plan for all roles.
  • Medical, dental, and vision coverage for full-time roles.
  • Company-paid time off for full-time roles.
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