Vans: Supervisor - Beachwood Place

Vans•Beachwood, OH
•$18 - $24

About The Position

A Supervisor at Vans supports the store’s leadership team and helps deliver a high-quality customer experience. The role leads by example, coaches and develops associates, and supports operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, the Supervisor helps maximize store profitability, foster an inclusive team culture, and contribute to store success in a fast-paced retail environment.

Requirements

  • At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Skill in coaching, motivating, and building high-performing, diverse teams.
  • Strong verbal and written communication skills and ability to influence across all levels.
  • Solution-oriented and flexible in a fast-paced, dynamic retail environment.
  • Ability to work independently, manage shifting priorities, and meet business expectations.
  • Comfort with word processing, spreadsheets, and retail software tools.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • High school diploma or equivalent is preferred.

Responsibilities

  • Deliver personalized customer engagement through genuine interactions.
  • Support the store team in achieving and exceeding sales goals by monitoring key performance indicators and achieving individual goals.
  • Model selling behaviors and promote a consumer-centric mindset through authentic customer interactions.
  • Coach and develop associates to improve customer engagement and meet productivity goals.
  • Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
  • Organize inventory, process shipments, and ensure timely product flow from the stockroom to the sales floor.
  • Assist with training and onboarding new team members and provide ongoing feedback and support.
  • Maintain visual merchandising standards and ensure product replenishment follows brand directives.
  • Support inventory integrity through proper shipping, receiving, and loss prevention practices.
  • Participate in local initiatives and events to promote community engagement.
  • Uphold company policies, safety standards, and operational procedures.
  • Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.
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