Freight Logistics Coordinator

OPEN GATE BUSINESS DEVELOPMENT•Kalona, IA

6h•Onsite

About The Position

Awesome Refrigerated Transit of Iowa is a growing transportation company providing dependable, customer-focused freight solutions nationwide. The Freight Logistics Coordinator coordinates freight movement and serves as the primary point of contact for customers, carriers, and drivers throughout the shipping process. This is an on-site, early-career role at the company’s office near Kalona, Iowa, suited to someone interested in developing a career in transportation and logistics. The position involves dispatching and scheduling, shipment tracking, carrier-rate negotiation, resolving transportation issues, and building customer and carrier relationships. The coordinator participates in an on-call rotation and must be available by phone during assigned evenings and weekends.

Requirements

High school diploma or equivalent.
Strong communication, customer service, and relationship-building skills, including the ability to work effectively with customers, carriers, and team members.
Excellent organizational, problem-solving, and multitasking abilities, with strong attention to detail.
Proficiency with Microsoft Office, Google Workspace, and transportation management systems.
Positive, dependable, and adaptable approach, with a strong sense of urgency, accountability, and a continuous improvement mindset.
Willingness to participate in an evening and weekend on-call rotation.
Commitment to the company’s mission and values and to delivering exceptional customer service.

Nice To Haves

Associate's or Bachelor's degree in Logistics, Business, Supply Chain, or a related field.
1–2 years of experience in freight brokerage, transportation, dispatch, logistics coordination, or a related field.
Working knowledge of DOT regulations, Hours of Service (HOS), and transportation operations.

Responsibilities

Schedule loads while ensuring compliance with Federal, State, and location regulations.
Dispatch drivers based on customer needs and Hours of Service limitations.
Build relationships with carriers by soliciting truck and freight capacity while meeting customer cost and revenue expectations.
Create loads, set appointments for broker freight, track and trace loads, and troubleshoot problems.
Solicit new and existing customers for freight.
Use load boards to find backhauls.
Source carriers, negotiate rates, and sell freight to carriers.
Track shipments and provide daily updates to customers.
Generate business leads.
Participate in scheduling trucks each week.
Perform additional duties as assigned.