Freight & Logistics Coordinator

Chemtek • Durham, NC

2d • Onsite

About The Position

Chemtek is hiring an experienced freight professional to manage shipping and delivery operations within its Sales Operations and Order Entry Quality team. The coordinator selects and negotiates with carriers, arranges shipments, and handles issues from pickup through delivery. The role requires balancing freight cost, delivery time, and service reliability while personally managing daily freight activity in a fast-paced environment with multiple shipments and open issues. The position is based at Chemtek’s downtown Durham office at the American Tobacco Campus.

Requirements

• At least three years of experience in freight, transportation, logistics, or shipping operations.
• Experience selecting carriers, comparing freight quotes, and negotiating rates.
• Working knowledge of LTL, truckload, and FedEx or UPS parcel shipping.
• Ability to resolve shipping problems and communicate directly with carriers, customers, and coworkers.
• Accuracy with rates, shipment details, and records.
• Ability to manage several shipments and changing priorities while keeping track of open issues.

Nice To Haves

• A degree from a college, community college, or business school is a plus but is not required.
• Experience with FreightPop, Acumatica, or another ERP system is preferred.
• At least two years of Acumatica ERP experience qualifies candidates for the stated sign-on bonus.

Responsibilities

• Arrange and book less-than-truckload (LTL), full truckload, and parcel shipments, including FedEx.
• Coordinate pickup and delivery requirements using FreightPop and Freightview.
• Track shipments, investigate delays, and locate missing freight.
• Handle delivery problems and follow through on freight claims.
• Coordinate with order-processing and plant shipping teams to ensure shipments are ready, instructions are correct, and pickups are arranged.
• Keep customers and sales representatives informed about delivery status, delays, and changes.
• Review freight bills and resolve incorrect or unexpected charges with carriers.
• Manage freight processing and records in Acumatica, including shipping details, freight charges, and shipment information.
• Review carrier performance and freight costs to identify service improvements and cost-reduction opportunities.
• Select carriers based on total freight cost, delivery time, and service reliability.
• Negotiate carrier rates, tariffs, fuel surcharges, and other shipping charges, and keep rate agreements current.
• Manage relationships with carriers, freight brokers, and other shipping vendors, including addressing service problems.

Benefits

• Competitive salary.
• $2,000 sign-on bonus for candidates with at least two years of Acumatica ERP experience.
• Company-funded QSEHRA health reimbursement benefit for eligible employees and family members.
• 401(k) with company contribution.
• Paid holidays, PTO, vacation, and sick leave.
• Eight additional paid days off during Chemtek’s Christmas holiday period.
• Free covered parking at the downtown Durham office.
• Walkable restaurants near the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed