Freight Invoice Specialist
About The Position
The Freight Invoice Specialist supports the Freight team and the organization’s invoice audit and network optimization initiatives. The role manually reviews carrier and courier invoices, validates charges against contracted pricing and shipment data, and identifies billing discrepancies before payment is released. It uses Excel and transportation-cost knowledge to ensure billing accuracy, document audit findings, and help standardize and improve invoice review processes. This contract position is based on-site in Green Bay, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Initial training and occasional travel to Appleton are required. The position uses Microsoft Excel, internal transportation and billing systems, and standard business tools in a professional office environment. The posting also describes the role as hybrid in Appleton, Wisconsin.
Requirements
- Previous experience in freight audit, transportation billing, logistics, supply chain, accounts payable, invoice reconciliation, or a closely related area.
- Strong Microsoft Excel proficiency, including filtering, sorting, formulas, and working with large data sets.
- Ability to compare information across invoices, contracts, rate sheets, and transactional records accurately.
- Strong analytical and problem-solving skills.
- Exceptional attention to detail and commitment to accuracy in financial and operational data.
- Ability to identify patterns, discrepancies, and unsupported charges across high invoice volumes.
- Strong organizational skills and ability to manage high invoice volume and competing priorities.
- Clear written and verbal communication skills for documenting findings and collaborating with stakeholders.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Ability to work on-site in Green Bay and travel to Appleton for initial training.
Nice To Haves
- Experience reviewing freight invoices or working in freight payment operations.
- Familiarity with trucking, courier, final-mile, less-than-truckload (LTL), or dedicated transportation operations.
- Understanding of transportation rate structures, including fuel surcharges, accessorial charges, stop charges, hourly billing, and equipment-related pricing.
- Intermediate Excel skills, including PivotTables and XLOOKUP or VLOOKUP.
- Experience with transportation management systems, ERP platforms, billing systems, or accounts payable systems.
- Experience documenting processes or supporting workflow improvement and standardization initiatives.
- Background in invoicing, invoice processing, data entry, Excel data entry, accounts payable, freight billing, or freight cost analysis.
- Exposure to 3PL environments and transportation, logistics, and freight bill management.
Responsibilities
- Review and audit freight, trucking, courier, and transportation invoices for accuracy and compliance with agreed-upon terms.
- Validate charges against carrier contracts, rate agreements, shipment records, and internal transactional data.
- Confirm the carrier, service level, and equipment size used for each shipment meet operational and contractual requirements.
- Review base rates, hourly charges, fuel surcharges, accessorial fees, stop charges, and other transportation costs.
- Identify incorrect rates, duplicate invoices, unsupported charges, inaccurate surcharges, and billing outside contracted terms.
- Compare invoice information against internal system data and Excel-based reports to detect inconsistencies and errors.
- Maintain audit logs and document the status, root cause, and resolution of discrepancies.
- Categorize invoice exceptions and escalate recurring or complex issues to appropriate internal teams.
- Partner with transportation, finance, operations, and carrier contacts to research and resolve billing questions and disputes.
- Prepare summaries and supporting documentation of audit findings for reporting and decision-making.
- Document audit procedures and observations to support process improvement, standardization, and automation.
- Assist with freight analysis and transportation-related projects supporting logistics and cost-optimization efforts.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness coverage
- Accident coverage
- Hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability coverage
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off or leave, including PTO, vacation, or sick leave (eligibility and terms may apply)
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What This Job Offers
Education Level
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