Freight Forwarder, Air Export

DSV • Itasca, IL

2d • $23 - $31

About The Position

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including required documentation, scheduling, and communication with customers and third-party service providers. The role requires organization, attention to detail, and strong communication skills to manage customer relationships and ensure satisfaction.

The position is based in Itasca, Illinois, within DSV’s Air & Sea division, and is full-time. The expected base pay range is $22.50–$30.50 per hour. Compensation is determined by job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV describes itself as a global transport and logistics company with close to 150,000 employees in over 90 countries. It states that sustainable business practices are central to its business strategy. Benefits information is available through the DSV Benefits Showcase; benefits, programs, and eligibility may vary by location and division.

Requirements

• Fluency in English.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to work well under pressure and in a fast-paced environment.
• Ability to perform basic mathematical calculations, such as calculating costs and rates.
• Knowledge of air freight logistics and customs regulations.
• Understanding of trade laws and regulations.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Prior experience in freight forwarding, logistics, or a related field is preferred; freight forwarding experience is highly desirable.
• Knowledge of additional languages is a plus.
• Experience with logistics software and systems is preferred.

Responsibilities

• Coordinate air export shipments, including scheduling with airlines and managing the movement of goods through transportation channels.
• Prepare and process documentation required for customs clearance, including commercial invoices, packing lists, and bills of lading.
• Track and monitor shipments and provide customers with regular status updates.
• Manage customer relationships, ensure satisfaction, and address concerns or issues.
• Collaborate with internal logistics, finance, and operations departments to support timely and efficient service delivery.
• Ensure compliance with applicable regulations and laws, including customs regulations and trade laws.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed