Freight Forwarder, Ocean Export

DSV•Van Buren Township, MI

1d•$44,772 - $55,965•Onsite

About The Position

A Freight Forwarder, Ocean Export manages the exportation of goods by ocean and coordinates the associated logistics process. This includes customs clearance, carrier booking, cargo tracking, documentation, delivery or pickup, and communication with customers and third-party service providers. The role coordinates with carriers, customs brokers, and trucking companies to support timely and efficient delivery.

Requirements

Fluency in English is required.
Ability to perform basic mathematical calculations, such as calculating costs and rates.
Excellent organizational and time-management skills.
Strong communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work well under pressure and in a fast-paced environment.
Knowledge of ocean freight logistics and customs regulations.
Understanding of trade laws and regulations.
Proficiency in Microsoft Office Suite.

Nice To Haves

Prior experience in freight forwarding, logistics, or a related field.
Experience in ocean import and export.
Knowledge of additional languages.
Experience with logistics software and systems.

Responsibilities

Manage ocean export shipments, including carrier bookings and the movement of goods through transportation channels.
Coordinate with carriers, customs brokers, and trucking companies to support timely delivery.
Prepare, process, and submit customs-clearance documents, including commercial invoices, packing lists, bills of lading, and other relevant paperwork.
Track and monitor shipments and provide customers with regular status updates.
Manage customer relationships, support customer satisfaction, and address concerns or issues.
Collaborate with internal logistics, finance, and operations departments to ensure timely and efficient service delivery.
Ensure compliance with applicable regulations and laws, including customs regulations and trade laws.
Perform other duties as assigned.