Freight Forwarder, Ocean Export

DSV•Woodbridge Township, NJ
•$24 - $31

About The Position

A Freight Forwarder, Ocean Export manages the exportation of goods by ocean, overseeing logistics processes such as carrier booking, cargo tracking, documentation, and communication with customers and third-party service providers. The role requires organization, attention to detail, and effective communication to manage customer relationships and support customer satisfaction.

Requirements

  • Fluency in English.
  • Ability to perform basic mathematical calculations, such as calculating costs and rates.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to work well under pressure in a fast-paced environment.
  • Knowledge of ocean freight logistics and customs regulations.
  • Understanding of trade laws and regulations.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • Prior experience in freight forwarding, logistics, or a related field.
  • Experience in ocean exports.
  • Knowledge of additional languages.
  • Experience with logistics software and systems.

Responsibilities

  • Coordinate ocean export shipments, including carrier bookings and movement of goods through transportation channels.
  • Prepare and process customs-clearance documentation, including commercial invoices, packing lists, and bills of lading.
  • Track and monitor shipments and provide customers with regular status updates.
  • Manage customer relationships, address concerns or issues, and support customer satisfaction.
  • Collaborate with logistics, finance, operations, and other internal departments to deliver timely and efficient service.
  • Ensure compliance with applicable customs regulations, trade laws, and other relevant requirements.
  • Perform other duties as assigned.
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