Freight Forwarder, Air Export

DSV•Huntsville, AL
•$42,640 - $53,300

About The Position

A Freight Forwarder, Air Export manages and coordinates the exportation of goods by air, including documentation, scheduling, and communication with customers and third-party service providers. The role requires organization, attention to detail, and strong communication skills to manage customer relationships and support customer satisfaction.

Requirements

  • Fluency in English.
  • Ability to perform basic mathematical calculations, such as calculating costs and rates.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to work well under pressure and in a fast-paced environment.
  • Knowledge of air freight logistics and customs regulations.
  • Understanding of trade laws and regulations.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • Prior experience in freight forwarding, logistics, or a related field is preferred; freight-forwarding experience is highly desirable.
  • Knowledge of additional languages.
  • Experience with logistics software and systems.

Responsibilities

  • Coordinate air exports, including scheduling with airlines and managing the movement of goods through transportation channels.
  • Prepare and process customs-clearance documentation, including commercial invoices, packing lists, and bills of lading.
  • Track and monitor shipments and provide customers with regular status updates.
  • Manage customer relationships, address concerns or issues, and support customer satisfaction.
  • Collaborate with logistics, finance, operations, and other internal departments to support timely and efficient service delivery.
  • Ensure compliance with relevant regulations and laws, including customs regulations and trade laws.
  • Perform other duties as assigned.
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