Freight Forwarder, Air Export

DSV•Itasca, IL
•$23 - $31

About The Position

The Freight Forwarder, Air Export manages and coordinates the exportation of goods by air. The role includes handling required documentation, scheduling shipments, and communicating with customers and third-party service providers. It requires strong organization, attention to detail, and communication skills to maintain customer relationships and satisfaction. The position is with DSV Air & Sea in Itasca, Illinois, and is full-time. DSV is a global transport and logistics company operating across more than 80 countries. The role is an at-will position for an undefined period of time.

Requirements

  • Fluency in English.
  • Ability to perform basic mathematical calculations, such as calculating costs and rates.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to work well under pressure in a fast-paced environment.
  • Knowledge of air freight logistics and customs regulations.
  • Understanding of trade laws and regulations.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • Prior experience in freight forwarding, logistics, or a related field; freight-forwarding experience is highly desirable.
  • Experience with logistics software and systems.
  • Knowledge of additional languages.

Responsibilities

  • Coordinate air export shipments, including scheduling with airlines and managing the movement of goods through transportation channels.
  • Prepare and process documentation for customs clearance, including commercial invoices, packing lists, and bills of lading.
  • Track and monitor shipments and provide customers with regular status updates.
  • Manage customer relationships, maintain satisfaction, and address concerns or issues.
  • Collaborate with internal logistics, finance, and operations departments to support timely and efficient service delivery.
  • Ensure compliance with applicable customs regulations, trade laws, and other relevant requirements.
  • Perform other duties as assigned.
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