Freight Forwarder Air Export

DSV • Indianapolis, IN

4d

About The Position

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including necessary documentation, scheduling, and communication with customers and third-party service providers. The role requires strong organizational skills, attention to detail, and excellent communication skills to manage customer relationships and ensure satisfaction. The position is based in Indianapolis (Plainfield), within the Air & Sea division, and is full time.

Requirements

• Prior experience in freight forwarding, logistics, or a related field is preferred; experience in freight forwarding is highly desirable.
• Ability to perform basic mathematical calculations, such as calculating costs and rates.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to work well under pressure in a fast-paced environment.
• Knowledge of air freight logistics and customs regulations.
• Understanding of trade laws and regulations.
• Fluency in English is required.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Knowledge of additional languages.
• Experience with logistics software and systems.

Responsibilities

• Coordinate air export shipments, including scheduling with airlines and managing the movement of goods through transportation channels.
• Prepare and process documentation required for customs clearance, including commercial invoices, packing lists, and bills of lading.
• Track and monitor shipments and provide customers with regular status updates.
• Manage customer relationships, ensure satisfaction, and address concerns or issues.
• Collaborate with internal logistics, finance, and operations departments to ensure timely and efficient service delivery.
• Ensure compliance with relevant regulations and laws, including customs regulations and trade laws.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed