Freight Crew Early Morinings Part Time Seasonal

Five Below•Snellville, GA

About The Position

Five Below is hiring a part-time seasonal Freight Crew associate. The role supports store operations by assisting customers, sharing product knowledge, promoting store events and promotions, and helping address customer concerns. Associates also communicate merchandise and service needs to management and work with the team to support store and company goals. The position requires availability to work as early as 12 AM and a flexible schedule that may include days, evenings, weekends, and overnight shifts. This is an hourly position starting at $11.00. The posting directs candidates to Five Below’s benefits site for information about available perks and support but does not specify particular benefits.

Requirements

Must be at least 16 years old.
Must be available to work as early as 12 AM.
Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts.
Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
Able to communicate effectively and engage with customers.
Able to handle customer interactions and potential concerns courteously and professionally.
Able to use basic information-gathering skills to solve problems.
Able to learn procedural knowledge through on-the-job training.
Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Frequently ascend and descend ladders.
Frequently kneel, bend, twist, and stoop.
Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Able to remain in a stationary, upright position for 80% of the time.
Able to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.

Responsibilities

Greet and promptly assist customers, including handling multiple customer interactions efficiently.
Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
Use suggestive selling and stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer concerns and offer alternative solutions, aiming to turn returns into exchanges when possible.
Communicate merchandise restocking needs, service requirements, and customer feedback to management.
Collaborate with the team to achieve store and company objectives and support a positive work environment.
Operate cash registers, computers, hand-held devices, phones, walkies, and mobile devices.
Move, retrieve, and put away merchandise, including using ladders and working in the stock room and on the sales floor.
Follow merchandise layout instructions, associate schedules, and standard operating procedures.