Freight Crew Early Morinings Part Time Seasonal

Five Below•Snellville, GA

21h

About The Position

Five Below is hiring a Freight Crew associate for a part-time seasonal role. The position supports store operations by helping customers, maintaining merchandise availability, and contributing to store and company goals. The associate must be available to work as early as 12 AM and have a flexible schedule, which may include day, evening, weekend, or overnight shifts and travel as required. The role is hourly, with a starting rate of $11.00.

Requirements

Must be at least 16 years old.
Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
Comfortable with or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
Able to communicate well and engage with customers.
Able to handle customer interactions and potential issues courteously and professionally.
Able to use basic information-gathering skills to solve problems.
Able to learn procedural knowledge through on-the-job training.
Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Able to remain in a stationary, upright position for 80% of the time.
Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
Able to frequently ascend and descend ladders and kneel, bend, twist, and stoop.
Able to frequently move across the sales floor and between the sales floor and stock room.
Able to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

Be available to work as early as 12 AM.
Greet and assist customers promptly, including handling multiple customer interactions efficiently.
Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and making recommendations.
Use suggestive selling and stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer concerns and offer alternative solutions, aiming to turn returns into exchanges when possible.
Inform management about merchandise restocking needs, service requirements, and customer feedback.
Collaborate with the team to achieve store and company objectives and support a positive work environment.
Operate registers and other devices, move and stock merchandise, retrieve and put away stock, and assist customers across the sales floor.