Freight Crew Early Mornings Part Time/Seasonal

Five Below • Duluth, GA

1d • Onsite

About The Position

The Freight Crew associate supports store operations by helping customers, maintaining merchandise availability, and contributing to store and company goals. The role requires availability to start as early as 2 AM and a flexible schedule that may include day, evening, weekend, and overnight shifts. Associates receive on-the-job training and use store technology and equipment to perform their work. The position is hourly and starts at $11.00.

Requirements

• Must be at least 16 years old.
• Must be available to work a flexible schedule, including availability as early as 2 AM.
• Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and the ability to engage with customers.
• Able to handle customer interactions and potential concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Able to frequently ascend and descend ladders.
• Able to frequently kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to work day, evening, weekend, and potentially overnight shifts; travel may be required.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and assist customers promptly, including helping multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Keep management informed about restocking and service needs, as well as customer feedback.
• Collaborate with the team to achieve store and company objectives and maintain a positive, productive work environment.
• Retrieve, put away, and move merchandise, including working in the stock room and on the sales floor.

Benefits

• The posting directs candidates to a benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed