Freight Crew Early Mornings Part Time Seasonal

Five Below•Commerce, GA

17h

About The Position

Five Below is hiring a Freight Crew associate to support store operations and customer service. The role involves assisting customers, sharing product knowledge, promoting store events and promotions, resolving customer concerns, communicating merchandise and service needs to management, and collaborating with the team to meet store and company goals. The position requires availability to start work as early as 4:00 AM and a flexible schedule that may include day, evening, weekend, and overnight shifts. The job is hourly, seasonal, and part-time, with starting pay of $11.00. Physical duties include moving merchandise weighing up to 25 pounds, placing and retrieving merchandise at heights of 5–10 feet, climbing ladders, and moving throughout the sales floor and stock room. Associates must also be able to remain upright and stationary for 80% of the time.

Requirements

Must be at least 16 years old.
Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
Good communication skills and ability to engage with customers.
Ability to handle customer interactions and potential issues courteously and professionally.
Basic information-gathering skills to solve problems.
Ability to learn procedural knowledge through on-the-job training.
Ability to move merchandise weighing up to 25 pounds and place or retrieve merchandise at heights of 5–10 feet.
Ability to frequently climb and descend ladders; kneel, bend, twist, and stoop; and move around the sales floor and stock room.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to identify and understand email and printed instructions.

Responsibilities

Be available to work as early as 4:00 AM.
Greet and assist customers promptly, handling multiple customer interactions efficiently.
Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
Engage in suggestive selling and stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer concerns and offer alternative solutions, including turning returns into exchanges when possible.
Inform management about merchandise restocking, service requirements, and customer feedback in a timely manner.
Collaborate with the team to achieve store and company objectives and contribute to a positive work environment.
Operate cash registers and other store devices; retrieve and put away merchandise.
Follow merchandise-layout instructions, associate schedules, and standard operating procedures.