Freight Crew Early Mornings Part Time Seasonal

Five Below•Lawrenceville, GA

8h•Onsite

About The Position

Five Below is hiring a Freight Crew associate for an early-morning, part-time seasonal role. The associate supports customers and store operations by providing prompt assistance, sharing product knowledge, promoting events and sales, resolving concerns, and communicating merchandise and service needs to management. The role requires availability to start work as early as 3:00 AM and a flexible schedule that may include days, evenings, weekends, overnight shifts, and travel as required. Associates use store technology, handle and stock merchandise, retrieve items from the stock room, and maintain communication with customers and coworkers.

Requirements

Must be at least 16 years old.
Available to work a flexible schedule to meet business needs, potentially including days, evenings, weekends, overnight shifts, and travel as required.
Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
Able to communicate effectively and engage with customers.
Able to handle customer interactions and concerns courteously and professionally.
Able to use basic information-gathering skills to solve problems.
Able to learn procedural knowledge through on-the-job training.
Able to frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
Able to frequently climb and descend ladders, and kneel, bend, twist, and stoop.
Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Able to move throughout the sales floor and stock room to assist customers and handle merchandise.
Able to identify and understand email and printed instructions.
Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

Be available to work as early as 3:00 AM.
Greet customers promptly and assist multiple customers efficiently.
Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
Engage in suggestive selling and stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer concerns and offer alternative solutions, aiming to turn returns into exchanges when possible.
Communicate merchandise restocking, service requirements, and customer feedback to management in a timely manner.
Collaborate with the team to support store and company goals and contribute to a positive work environment.
Operate cash registers and other store technology; move, retrieve, and put away merchandise.
Follow merchandise layout, schedule, and standard operating procedure instructions.