Freight Associate Part Time 5am

Five Below • Cedar Rapids, IA

4d • Onsite

About The Position

Five Below is seeking a part-time Freight Associate to support store operations and help provide customers with an enjoyable shopping experience. The role involves keeping merchandise organized and the sales floor well-stocked, assisting customers, and supporting sales and store goals. The position requires a flexible schedule, including day, evening, and weekend availability, and may include overnight shifts and travel as required. The position is hourly and starts at $11.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable with or willing to learn technology such as cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders, kneel, bend, twist, stoop, and move throughout the sales floor and stock room.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.

Responsibilities

• Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, making recommendations, and engaging in suggestive selling.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer alternative solutions, seeking to turn returns into exchanges when possible.
• Inform management about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to achieve store and company objectives and contribute to a positive, productive work environment.
• Operate the cash register and use technology such as hand-held and mobile devices.
• Move, retrieve, and put away merchandise, including using ladders and maintaining stock on the sales floor.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed