Fraud Specialist

FAIRWINDS Credit Union • University, FL

2h • Onsite

About The Position

As a Fraud Specialist, you’ll play a critical role in protecting our members and the credit union from financial loss. If you have a sharp investigative mindset, thrive in high-risk decision-making environments, and are passionate about doing what’s right, this is your opportunity to make a real impact.

Requirements

• Experience investigating fraud cases such as RDC/ATM deposits, check fraud, identity theft, account takeovers, ACH/wire fraud, and more
• Hands-on experience working with law enforcement or investigative agencies
• Experience performing high-risk reviews and decisioning SARs
• Strong analytical and critical thinking skills with high attention to detail
• Ability to handle sensitive situations with professionalism and sound judgment
• Excellent communication skills, both written and verbal

Nice To Haves

• Credit union or financial services experience preferred

Responsibilities

• Investigate and resolve fraud cases involving identity theft, suspicious activity, forgery, check kiting, NSF activity, and more
• Analyze account activity, alerts, and high-risk transactions to proactively mitigate loss
• Review and decision fraud claims and cases in alignment with internal policies
• Conduct recorded phone investigations with suspects and/or victims
• Perform advanced background research to identify fraud patterns and support recovery efforts
• Complete high-risk account reviews and make informed decisions based on findings
• Prepare and file Suspicious Activity Reports (SARs) in compliance with FinCEN requirements
• Serve as a liaison with law enforcement, legal entities, and insurance bonding companies
• Support branch teams by addressing fraud-related questions, concerns, and escalations
• Cross-train and assist with daily functions within the BSA unit

Benefits

• 11 paid holidays
• generous paid time off
• 6% 401(k) match
• $700 annual contribution to your Health Savings Account
• comprehensive maternity leave program
• medical, dental, vision, disability, and life insurance
• leadership development
• tuition assistance
• advancement opportunities
• rewards for financial wellness through our Debt Free Club and Dave Ramsey’s SmartDollar program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed