Fraud Analyst II

Southern First Bank•Greenville, SC

About The Position

The Fraud Analyst II assists with the day-to-day monitoring and compliance activities related to fraud alerts and investigations as an intermediate analyst. The role reviews fraud alerts and disputed transactions, assesses possible fraud, coordinates with bankers and clients, prepares casework for senior analysts, and supports remediation, escalation, and fraud-detection improvements. The analyst may also assist with risk assessments for new entities, Red Flags alerts, data integrity reports, compliance exams and audits, and collecting documents for investigations and subpoenas. The position involves spending most of the time at a computer, with little to no travel.

Requirements

High school diploma or equivalent.
At least 3 years of AML or fraud experience.
Some prior AML or fraud experience.
Strong computer skills, including proficiency in Excel and knowledge of Word.
Ability to sit for long periods, as most work time is spent at a computer.
Little to no travel is required.

Nice To Haves

A four-year degree is preferred but not required.
Ability to adjust to change and willingness to work as a team player.
Ability to communicate effectively and professionally in keeping with Southern First Bank's standards.
Good interpersonal skills when representing the Bank to clients and team members.
Willingness to take ownership of assigned tasks and provide feedback for process improvements.
Ability to work with minimal oversight and confidence in decision-making.

Responsibilities

Review fraud-related alerts in the Verafin system to determine whether potential fraud exists.
Contact appropriate bankers to help clear transactions with clients, and escalate suspected fraud for potential SAR filing and remediation.
Create and work cases for fraud alerts deemed potentially suspicious.
Submit high-quality casework to a senior analyst for SAR filing.
Review ad hoc reports for possible fraud requiring remediation and escalation for further review and potential SAR filing.
Review alerts generated in Verafin or other systems related to OFAC, 314a, and PEP, clearing items that are not true hits; assist other bank departments with clearing OFAC/PEP alerts.
Review incoming disputed transactions related to Zelle, Bill Pay, and similar services to determine whether fraud occurred and assist clients with remediation.
Communicate clearly and professionally with bank personnel and clients.
Provide guidance and coaching to junior analysts.
Identify potential gaps in existing fraud detection and mitigation strategies.
Assist bankers in assessing risk associated with potential new entities unfamiliar to the bank.
Review outstanding Red Flags alerts and ensure appropriate remediation.
Assist with data integrity reports to ensure information in the fraud monitoring system is accurate.
Participate as a technical resource for compliance exams and audits, as needed.
Assist with document collection for investigations and subpoenas.