Fraud Analyst Advisor

Pathward, N.A.

1d•$72,000 - $120,000•Remote

About The Position

Within Pathward’s Fraud Risk Management and Operations function, the Fraud Analyst Advisor analyzes fraud-related data across alerts, cases, losses, and customer activity to identify emerging fraud trends, typologies, and control gaps. The role focuses on fraud-centric reporting, including designing, producing, and interpreting fraud KPIs and KRIs to support fraud detection, investigation, escalation, and overall program performance. The position analyzes complex datasets and fraud lifecycle information, supports monitoring of fraud detection models and strategies, and produces reporting aligned with BSA/AML and enterprise risk standards. It translates data into actionable, executive-ready insights and partners across business and technology functions to address control weaknesses, improve operational outcomes, and support regulatory expectations. The role may also perform other duties as assigned.

Requirements

Bachelor’s degree or equivalent education and work experience.
Typically requires a minimum of 8 years of related experience with a bachelor’s degree or equivalent.
Ability to handle large volumes of data and derive actionable insights.
Strong analytical and problem-solving skills, combined with solid business acumen.
Strong written and communication skills, including the ability to explain complex insights to a range of audiences.
Ability to thrive in a fast-paced startup environment.

Nice To Haves

Master’s degree preferred.
Experience in data analysis within financial services, fraud risk management, payments, or related domains preferred.
Experience in the consumer credit industry is a plus.
Experience with fraud analytics, fraud reporting, payments data, or financial crime data strongly preferred.
Foundational understanding of fraud typologies, such as account takeover, first-party fraud, and transaction fraud, and how they manifest in data.
Experience working with fraud KPIs/KRIs, operational metrics, and regulatory- or audit-driven reporting environments preferred.
Familiarity with fraud detection systems, alert/case management tools, or transaction monitoring platforms is a plus.

Responsibilities

Analyze large, complex datasets to generate insights across credit performance, fraud trends, and portfolio risk, with a primary focus on fraud detection effectiveness, loss drivers, alert-to-case conversion, and emerging fraud typologies.
Support the development and monitoring of fraud detection models, rules, thresholds, and segmentation strategies, keeping them aligned with evolving fraud risks and typologies.
Design and deliver fraud and risk reporting (KPIs/KRIs) aligned with BSA/AML and enterprise risk standards, ensuring audit traceability and linkage to control effectiveness. Reporting includes fraud losses, alert volumes, investigation outcomes, SAR referral indicators, and operational effectiveness metrics across the fraud lifecycle.
Translate complex data into actionable, executive-ready insights and partner cross-functionally to implement strategies, address control gaps, and improve fraud program performance.
Identify fraud control weaknesses, breakdowns in alerting or investigation processes, and opportunities to improve detection, escalation, and resolution outcomes.
Partner with Fraud and BSA/AML Operations, Compliance, Risk, Product, and Technology teams to align fraud reporting with regulatory expectations and support decision-making, including SAR-related considerations where applicable.
Analyze fraud alert and case lifecycle data—including intake, triage, investigation, and disposition—to identify process inefficiencies, quality issues, and opportunities for automation or control enhancement.
Perform other duties as assigned.