Fraud Analyst II

Southern First Bank•Greenville, SC

16h

About The Position

The Fraud Analyst II is an intermediate analyst responsible for day-to-day monitoring and compliance related to fraud alerts and investigations. The role reviews fraud alerts and potentially suspicious activity, works with bankers and clients to clarify transactions, escalates suspected fraud for potential SAR filing and remediation, and prepares high-quality casework for senior analysts. The position also reviews alerts related to OFAC, 314a, and PEP, as well as disputed transactions involving services such as Zelle and Bill Pay. The Fraud Analyst II may assist bankers with assessing risks associated with unfamiliar entities, review and remediate outstanding Red Flags alerts, support data-integrity reporting, participate as a technical resource for compliance exams and audits, and help collect documents for investigations and subpoenas. The role also provides guidance to junior analysts, identifies potential gaps in fraud detection and mitigation strategies, and communicates professionally with bank colleagues and clients. The position is primarily computer-based and requires the ability to sit for long periods. Little to no travel is required. Additional functions and requirements may be assigned by supervisors.

Requirements

High school diploma or equivalent.
At least 3 years of AML or fraud experience; some prior AML or fraud experience is required.
Strong computer skills, including proficiency in Excel and knowledge of Word.
Ability to sit for long periods, as most work is performed at a computer.
Little to no travel is required.

Nice To Haves

Four-year degree, preferred but not required.
Ability to adjust to change and willingness to be a team player.
Ability to communicate effectively and professionally in a manner consistent with Southern First Bank.
Good interpersonal skills and ability to represent the Bank positively when dealing with clients and team members.
Willingness to take ownership of assigned tasks and provide feedback for process improvements.
Ability to work with minimal oversight and confidence in decision-making.

Responsibilities

Review fraud-related alerts in the Verafin system to determine whether potential fraud exists.
Contact appropriate bankers for help clearing transactions with clients and escalate suspected fraud for potential SAR filing and remediation.
Create and work cases for fraud alerts considered potentially suspicious.
Submit high-quality casework to a senior analyst for SAR filing.
Review ad hoc reports for potential fraud requiring remediation, escalation, or additional review for possible SAR filing.
Review alerts generated in Verafin or other systems related to OFAC, 314a, and PEP, clearing items that are not true hits.
Assist other bank departments in clearing OFAC/PEP alerts.
Review incoming disputed transactions related to Zelle, Bill Pay, and similar services to determine whether fraud occurred and assist clients with remediation.
Communicate clearly and professionally with bank personnel and clients.
Provide guidance and coaching to junior analysts.
Identify potential gaps in existing fraud detection and mitigation strategies.
Assist bankers in determining risk associated with potential new entities unknown to the bank.
Review outstanding Red Flags alerts and ensure appropriate remediation.
Assist with data-integrity reports to ensure information in the fraud-monitoring system is accurate.
Participate as a technical resource for compliance exams and audits.
Assist with document collection for investigations and subpoenas.