Franchisor Business Consultant

CareerPlug

3d•$90,000 - $120,400•Remote

About The Position

CareerPlug's mission is to help franchises build winning teams by providing a systematic approach to hiring and retention through innovative recruiting and HR software. The company is committed to being a great place to work, fostering diversity, inclusion, and respect. The Franchisor Business Consultant (Partner Growth Manager) is the primary contact for franchise and association partnerships, responsible for turning these partnerships into paid locations and ensuring their continued success. This role involves leading partner launches, training, and developing strategies to increase paid adoption across their networks. The consultant will build relationships with brand leadership and influential franchisees, use data to demonstrate value, and represent CareerPlug at industry events.

Requirements

Experience working with franchise brands and franchisors, and knowledge of the franchise industry — or experience with associations, dealer/licensee networks, or cooperatives/buying groups
Experience growing adoption or revenue through others: driving a product or service across a network you don't directly sell to
Comfortable presenting and training groups, virtually and in person
Experience owning measurable goals (quota, adoption, retention, or similar)
Know how franchise systems work
Energized by influencing people you don't manage and can't simply sell to
Build trust quickly, follow through relentlessly, and hold yourself accountable to a number
Comfortable in front of a room — on Zoom or on a conference stage
Can turn a spreadsheet of account data into a story that gets a partner to act

Nice To Haves

Franchise Business Consultant/Coach (FBC) experience at a franchisor
Experience implementing an ATS or other software across a franchise network
Experience with Home & Commercial Services franchise brands
Client or partner success, account management, or partner growth experience at a software company
Experience and knowledge of recruiting or HR
Experience with HubSpot or a similar CRM

Responsibilities

Own a book of franchise and association partners and grow paid adoption and paid locations against a quarterly quota
Build and run a strategic adoption plan for each partner, adjusted from account-level data
Lead new partner launches: kickoff calls, job template workshops, home-office trainings and network launch sessions
Hold regular partner meetings and ROI reviews with brand leaders (often VP of Operations or HR Director) and field teams
Build relationships with influential franchisees and members so they champion CareerPlug within their brand
Create and deliver webinars, promotions and educational content that drive adoption
Monitor partner health, renewal dates and churn risk, and keep partners informed on open issues
Represent CareerPlug at partner conferences and events, including speaking when the opportunity comes up
Keep partner records up to date in HubSpot