Franchisee Developer

Snap-on Inc•Kokomo, IN

9d•$64,500 - $105,000

About The Position

Snap-on Tools is seeking a Franchisee Developer to join its regional sales team. After comprehensive training, the role provides on-the-job training to new franchisees starting their businesses and to sales representatives operating Snap-on-owned stores. Training covers Snap-on operating processes, including cash-flow and inventory management, payment collection, revolving account programs, repairs, warranty replacements, and compliance with franchise agreements. Franchisee Developers also advise existing franchisees on improving their businesses and provide required operating instructions to company store representatives. The position includes an intensive five-or-more-week, one-on-one training period and ongoing support for franchisees as needed and available. The developer contributes to franchisee meetings, communicates with sales teams, and provides feedback to keep training materials current. This field-based position requires extensive travel. Snap-on describes coaching, performance reviews, recognition, and opportunities to progress into additional field sales roles.

Requirements

Experience with on-the-job or technical training.
Willingness and ability to travel extensively.
Ability to frequently lift up to 50 pounds below shoulder height and occasionally lift more than 50 pounds.
Strong communication skills.
Ability to persuade and influence.
Customer-focused approach and exceptional customer service abilities.
Results-oriented, with the ability to set and achieve goals.
High energy and motivation.
Strong core values.
Passion for hands-on problem-solving.
Technical support skills.

Nice To Haves

Bachelor’s degree preferred.
Previous Snap-on experience highly preferred.
Previous experience with Snap-on franchisee computer systems.

Responsibilities

Provide on-the-job training to new franchisees and sales representatives operating Snap-on-owned stores.
Consult with franchisees on business operations, including cash-flow and inventory management, collecting credit accounts, and developing and maintaining revolving account programs.
Train franchisees on processing repairs and warranty replacements.
Help franchisees maintain compliance with their franchise agreements.
Communicate with members of the inside and outside sales force.
Provide advice to franchisees as needed and available, including participating in franchisee meetings when needed.
Provide required operating instructions to company store representatives.
Provide feedback and update training materials and content based on experience and changes in the Snap-on organization.
Travel extensively to support franchisees and sales representatives.