Shelton - Franchisee Product - Mgr- Product Sr

Subway•Shelton, CT

About The Position

The Sr. Product Manager, Menu Product is an individual contributor responsible for shaping strategy and driving large-scale initiatives across Subway’s menu and product management domain. The role defines problems worth solving, builds the case for initiatives, and partners with the Sr. Director and cross-functional leaders to connect the domain strategy to Subway’s broader menu workflow transformation. The Sr. Product Manager owns the roadmap and business case for large, multi-quarter initiatives, translating executive priorities into a coherent plan. Working with leaders across Culinary, Franchise, Technology, and Operations, the role aligns strategy with organizational priorities, presents trade-offs and progress to senior leadership, and influences investment and prioritization decisions. The role also sets direction for product backlogs and prioritization, brings ambiguous stakeholder requests through solutioning to a shippable plan, establishes decision-making metrics and processes, anticipates cross-team risks, and represents guest and franchisee perspectives in trade-offs. It includes formally mentoring and coaching other product managers.

Requirements

Experience shaping product or workflow strategy and translating it into a roadmap approved by leadership.
Experience presenting to and influencing Director-level or above stakeholders and shaping their decisions.
5–7 years of experience in product management, engineering, product strategy, or a closely related technical field.
Track record of managing a product backlog for engineering teams and translating stakeholder needs into well-scoped, shippable initiatives.
Demonstrated ability to set direction and quality standards that other PMs align to.
Experience building metrics or dashboards used by a broader team or domain for decision-making.
Strong written and verbal communication skills.
Ability to work effectively in a matrixed organization without direct authority over contributors or stakeholders.
Bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience.
Experience formally mentoring or coaching other PMs.

Nice To Haves

Prior experience in a Menu, Culinary, or Product organization, or comparable experience in a QSR or multi-unit retail environment.
Experience in a franchise or multi-unit restaurant business model.
Experience with agile backlog management tools and practices, such as Jira and sprint or cycle planning.
Experience partnering with global or multi-region teams.

Responsibilities

Shape the strategy for the menu and product management domain and connect it to Subway’s broader menu workflow transformation in partnership with the Sr. Director and cross-functional leaders.
Own the roadmap and business case for large-scale, multi-quarter initiatives, translating executive priorities into a coherent plan.
Partner with Director-level and above leaders across Culinary, Franchise, Technology, and Operations to align strategy with organizational priorities and secure buy-in.
Present strategy, trade-offs, and roadmap progress to senior leadership and influence investment and prioritization decisions.
Own and maintain a healthy product backlog for engineering partners across the menu and product management domain.
Set the vision and direction for backlog and initiative prioritization so other PMs and stakeholders align their requests accordingly.
Work with stakeholders across Culinary, Franchise, Technology, and Operations to identify opportunities and turn ambiguous requests into shippable plans.
Serve as an escalation point for scope and sequencing decisions for other PMs.
Write clear specifications, PRDs, and requirements that anticipate stakeholder objections and provide a standard for other PMs.
Build and maintain metrics and dashboards used for domain strategy and backlog decisions.
Anticipate cross-system and cross-team risks and incorporate mitigation into plans.
Set or improve backlog grooming, intake, and prioritization processes for adoption by other teams.
Represent guest and franchisee perspectives in strategic and prioritization trade-offs.
Formally mentor and coach PMs, including those outside the immediate team.