Franchise Restaurant Manager -Bilingual (Korean/ English)

Woongjin, Inc•Irvine, CA
•$80,000 - $100,000•Onsite

About The Position

WOONGJIN INC. is a rapidly growing team that provides a range of unique, exceptional, and enhanced services to its clients. The company operates with a strong moral code, motivated by a sense of responsibility and servant leadership. This role involves managing daily store operations according to franchise standards, supervising and training staff, ensuring excellent customer service, and maintaining compliance with brand guidelines and safety regulations.

Requirements

  • 5+ years of restaurant or franchise management experience preferred
  • Strong leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment
  • Bilingual Korean/English
  • Knowledge of franchise operations and food safety regulations
  • Flexible schedule (weekends/holidays as needed)

Responsibilities

  • Manage daily store operations according to franchise standards
  • Supervise, train, and schedule staff members
  • Maintain excellent customer service and resolve customer issues
  • Ensure compliance with brand guidelines, food safety, and sanitation regulations
  • Monitor inventory, place orders, and manage vendor relationships
  • Oversee POS operations, cash handling, and daily financial reporting
  • Execute promotional activities and maintain store-level marketing materials
  • Support hiring, onboarding, and performance evaluations
  • Communicate with franchise headquarters regarding updates, reports, and operational needs
  • Implement operational improvements to increase efficiency and profitability
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