Franchise Business Coach

Neighborly®•Waco, TX

1d•Hybrid

About The Position

As a Franchise Business Coach on the Mr. Rooter team, you provide operational support and coaching to franchise owners, help them with day-to-day operations and strategic planning, and communicate franchisee status and feedback to the franchisor. You gather and analyze performance data to identify areas for improvement and help franchisees set goals and celebrate successes. You also ensure franchise owners follow the franchisor’s rules and regulations. This is a full-time hybrid position, Monday through Friday, 8:00 AM–5:00 PM CT, with office locations in Irving, Texas, and Waco, Texas. Pay is competitive and commensurate with experience. The role is performed in typical office working conditions and requires use of standard office equipment and computers, as well as lifting and moving items weighing up to 25 pounds.

Requirements

A bachelor’s degree or a combination of education and equivalent experience.
Five years of experience in franchise or business consulting, or as a small business owner.
Understanding of business profit and loss and how to drive profitability.
Knowledge of a variety of field operation concepts, practices, and procedures.

Responsibilities

Provide operational support to franchise owners, including assistance with day-to-day operations and strategic planning.
Communicate with the franchisor about franchisee status and provide feedback on the franchise system.
Gather and analyze data to track franchisee performance and identify areas for improvement.
Motivate and coach franchisees by providing feedback, helping them set goals, and celebrating their successes.
Enforce franchise compliance by ensuring franchise owners follow the franchisor’s rules and regulations.